Get in Touch With Us

This page is for readers who want to reach the people behind Crypto Casinos — to flag an error in a Bitcoin casino review, ask how a bonus condition actually works, report a withdrawal problem at a site we list, or raise a commercial enquiry. Email is the only channel we run, and a person reads everything that arrives.

Write to us at [email protected]. We aim to reply within two business days. Our reviews are fact-checked as of Sep 23, 2026 and maintained by Blake Lawson.

How we make money, stated plainly

Some links on amandastantonblog.com are affiliate links, and we may earn a commission if you open an account through them. Commission does not buy a position in our rankings, and it does not stop us publishing a drawback. If you think a listing reads like it was bought rather than earned, say so in your email — that is exactly the kind of message we want.

What to include so we can actually help

Crypto casino problems are usually specific, and vague emails take three rounds to resolve. A single message with the following gets a useful answer first time:

• The casino name as listed on our site, plus the page you were reading.
• The coin involved — BTC, ETH, LTC, USDT, USDC, DOGE or another altcoin — since limits and confirmation behavior differ by network.
• Deposit or withdrawal, and roughly when. If it is an on-chain transaction that has not arrived, note how many confirmations it shows.
• The bonus terms you were given, if the issue is a promotion. Screenshots of the wagering requirement and expiry help more than a description.
• Your state, if the question is about access or a restricted-state block.

Please do not send us private keys, seed phrases, wallet passwords or account passwords. No legitimate party ever needs them, and we will never ask. We also cannot act on your behalf with a casino — we are an independent comparison site, not a regulator, ombudsman or dispute service.

Questions we get most, and where the answer lives

Much of our inbox is the same handful of questions. Short answers below; the detail sits on our review pages.

Which BTC casinos do you actually rank at the top?

Our current order is shown in the ranked cards elsewhere on the site. Three examples of how we assess them, and what we would flag before you sign up:

BetPanda — rated 10.0

It leads our BTC casino list because the proposition is simple and recurring rather than front-loaded: 10% weekly cashback. For a Bitcoin player who deposits and plays across a month, a weekly return on losses is usually easier to value than a headline match you may never clear. The limitation: cashback is calculated on net losses, so it only ever softens a losing week — it is not a return on your deposit, and it is worth nothing if you do not lose. Percentages, qualifying periods, minimum cashback thresholds and any wagering attached to the credited amount are set by the operator and can change, so read the promotions page before you deposit.

CoinPoker Casino — rated 9.9

It sits high because it pairs casino play with a poker room, which matters if you want both under one crypto balance rather than funding two sites. The headline is a 150% welcome bonus up to $2,000. The condition that decides whether that is worth taking is the playthrough: match bonuses of this size normally carry a substantial wagering multiple, a time limit, and game weightings that count slots fully and table games far less. Check all three before opting in. The limitation: a poker-led platform's casino library is generally narrower than a dedicated casino's, and a large match is only good value if your normal volume can clear it.

Cryptorino — rated 9.8

It earns its place by quoting the bonus in Bitcoin terms — a 100% match up to 1 BTC plus 10% weekly cashback — which suits players who hold and think in BTC rather than dollars. The combination of an upfront match and ongoing cashback covers both the first deposit and the weeks after. The limitation is real and easy to miss: a bonus denominated in BTC moves with the BTC price, so the dollar value of both your bonus and your balance can fall while you are still working through the wagering requirement. Stablecoin play in USDT or USDC removes that particular variable. Wagering terms, expiry and maximum bet-while-bonus-active rules apply.

How do the headline offers compare?

Casino	Editorial rating	Headline offer
BetPanda	10.0	10% weekly cashback
CoinPoker Casino	9.9	150% welcome bonus up to $2,000
Cryptorino	9.8	100% match up to 1 BTC + 10% weekly cashback
Punkz	9.8	20,000 USDT welcome bonus + 15% cashback
Hyperlucky	9.7	20% daily cashback up to $10,000 + 100 free spins
Winna	9.6	Up to 60% rakeback & 25% instant cashback
Thrill	9.6	Up to 70% rakeback + 10% cashback
BC Game	9.5	Four match bonuses up to $4,000 + 400 free spins
Wild.io	9.5	Up to 350% welcome package over first 3 deposits + 200 free spins
Vave	9.5	Up to 550 USDT bonus + up to €75 free bet + 5% cashback

These are the operators' advertised figures, not amounts anyone is likely to receive. Every one carries wagering or playthrough requirements, time limits, minimum deposits, maximum bet rules while a bonus is active and eligibility restrictions set by the operator. Maximum advertised values assume deposits most players will never make. Ratings on this site are our editorial scores, not customer review averages.

What does it cost to play, and how do I get paid?

There is no fee to open an account at the sites we list. Your costs are the network fees on the way in and out, plus the house edge on whatever you play. Deposits and withdrawals are on-chain, from a self-custody wallet or an exchange wallet, in coins such as BTC, ETH, LTC, USDT, USDC and DOGE, with altcoin support varying by operator.

• Network and gas fees — paid to the blockchain, not the casino. Bitcoin fees rise with congestion; Ethereum gas can be significant at busy times; Litecoin and several networks used for USDT and USDC are usually cheaper. Sending USDT on the wrong network is the most common way readers lose funds, so match the network the casino specifies exactly.
• Confirmation times — a deposit typically credits after a set number of confirmations, so a BTC deposit takes longer to appear than a fast-chain stablecoin transfer.
• Payout speed — sites advertising instant withdrawals mean their internal approval, not the chain. Once broadcast, arrival still depends on network conditions. Treat advertised speeds as claims, not measured results.
• Withdrawal limits — per-transaction, daily, weekly and monthly caps are common, and VIP tier often raises them. Check the cap before you deposit an amount you would want out in one go.
• Volatility — money held in BTC or ETH can lose dollar value while it sits in your account or while wagering runs down. Stablecoins hold dollar terms but carry their own issuer and network risks.

What games are at these sites?

Broadly four categories, and emails about fairness usually concern one of them:

• Slots — the largest libraries, supplied by third-party studios such as Pragmatic Play and NetEnt where an operator lists them. Fairness here rests on RNG certification by an independent testing lab.
• Live dealer — streamed blackjack, roulette and baccarat, with Evolution among the best-known suppliers. Real tables, real limits, higher minimums than slots.
• Table games — RNG blackjack, roulette and baccarat, faster and cheaper per round than live rooms.
• Originals and in-house games — crash, dice and plinko built by the operator. These are where provably fair systems apply: a server seed, a client seed and a nonce let you verify a result was not altered after your bet. Provably fair proves the round was not tampered with. It does not remove the house edge, and it does not mean you are likely to win.

If you email us about a specific game outcome, we can explain how to run the verification yourself, but we cannot audit an operator's servers.

Do these sites also take sports bets?

Several of the operators we cover run more than a casino. Sportsbooks are the most common second product — Vave's package, for instance, includes a free bet alongside the casino bonus, which only makes sense on the sports side. CoinPoker runs a poker room, where rake and tournament structures replace the house edge model, and rakeback offers like those from Winna and Thrill are rooted in that same volume-based logic. Some sites also add esports betting, lotteries or futures-style markets. The important practical point: bonuses are usually ring-fenced to the product they were issued for, and sportsbook wagering often counts differently, or not at all, toward casino playthrough. If you are unsure which pot your bonus belongs to, ask the operator's support before you bet, and copy us in if the answer is unclear.

Am I allowed to play, and how much verification is involved?

Here is the honest position, and we will not soften it in an email either. There is no federal legalization of online casino gaming in the US. Regulated online casinos exist in a small number of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those state-licensed operators do not run on crypto. The crypto casinos we compare are offshore, licensed in jurisdictions such as Curaçao or Anjouan, sometimes Malta, and never by a US regulator. That places them in a legal grey area for US players. Rules differ by state, some states are explicitly restrictive, and operators self-restrict different states. You must check your own state's law before you play, and read the site's own terms on restricted territories.

On verification: some sites let you deposit and play with only an email, and others request identity documents at withdrawal, above certain thresholds, or when a compliance flag is raised. A no-KYC policy at signup is not a promise you will never be asked. We will explain how a given site's verification tends to work, but we will not help anyone supply false details or get around geoblocks, KYC, anti-money-laundering or sanctions checks, and no-KYC play is not a route to hide income or avoid tax. US players are generally liable for tax on gambling winnings and on crypto gains — that is general information, and you should consult a qualified tax professional about your own situation. Anything we say about legality is general information too, not legal advice.

Age: these sites are 18+, and some set 21+, with state rules sometimes setting a higher minimum. Always use the higher of the site's minimum and your state's. We do not respond to account enquiries from anyone under the applicable age.

Do you cover casinos outside the crypto space?

Our focus is Bitcoin and crypto casinos for US players, but readers comparing offshore options often also look at our roundup of casinos outside the GamStop scheme. If your question concerns a site not on amandastantonblog.com, tell us anyway — coverage requests shape what we review next.

How we assess the casinos you email us about

So you know what our answer is based on, our reviews are desk research and verification, not play-testing. We do not deposit, wager or withdraw, and we never present an operator's claim as a tested result. We look at:

1. Coin support and network options, including whether stablecoins are offered.
2. Stated withdrawal limits, processing windows and verification triggers.
3. Bonus terms in full — wagering multiple, expiry, game weighting, max bet, eligibility — rather than the headline number.
4. The licence the operator publishes, and whether the details it gives are checkable.
5. Game range and supplier mix, plus whether originals publish a provably fair verifier.
6. Security and account controls, such as two-factor authentication.
7. Support responsiveness and the presence of responsible gambling tools like deposit limits, time-outs and self-exclusion.

Where something is unclear or unverifiable, we say so on the page rather than filling the gap. If you can show us a listing is wrong, we will correct it and note the change.

What we cannot do for you

• Recover funds, force a payout or overturn a confiscated bonus. If an operator has voided winnings, check its terms on bonus abuse, maximum bet limits and VPN use first — these are the usual grounds, and they are written into the terms you accepted.
• Advise on your tax position or your state's law. Consult a qualified professional.
• Help with restricted access, verification checks or anything designed to get around an operator's or a jurisdiction's controls.
• Tell you which site will pay out for you. No site does, and no strategy, coin or bonus removes the risk of losing money. Gambling is entertainment with a cost, not a way to make money or fix a financial problem.

If gambling has stopped being fun

If you are worried about your own play or someone else's, call the National Problem Gambling Helpline on 1-800-GAMBLER, available 24/7 and confidential. Offshore crypto casinos may not offer the same player protections or self-exclusion tools as state-regulated operators, and there is no US regulator to escalate to if things go wrong. Set deposit and loss limits before you play, never chase losses, and only stake what you can comfortably afford to lose. Mention it in your email and we will point you to support resources rather than a casino.

Before you write

Most questions about a specific operator are answered fastest by that operator's own support, since only they can see your account. Come to us for the comparison question — which BTC casino suits how you actually play, what a bonus condition really means, whether a claim on our site stands up. Send it to [email protected] whenever you are ready; there is no rush, and we would rather you read the terms twice than deposit in a hurry.